TRANSPORTATION AND PERFORMANCE DAY DETAILS
APPLAUSE PERFORMANCES: MAIN HALL & STONER THEATER
Scheduling buses
All school groups are responsible for securing their own transportation to and from the Civic Center. Due to limited bus availability in many school districts, it is recommended that you arrange transportation as soon as your ticket request has been confirmed. Please schedule buses to arrive in downtown Des Moines at least 30 minutes prior to the start of the performance. This will allow time to park, walk to the Civic Center, and be seated in the theater.
Performance length
Performances are approximately 60 minutes unless otherwise noted on the website and in printed materials.
Location
Applause Series performances scheduled to occur in the Main Hall or Stoner Theater will take place at the Civic Center's main complex, located at 221 Walnut Street, Des Moines. Please double check the location of your scheduled performance prior to your field trip date. Location information is located on the performance event page on the website as well as your invoice.
Directions and parking
From I-235, take Exit 8A (Downtown Exits) and the ramp toward Third Street and Second Avenue. Turn onto Third Street and head south.
Police officers are stationed at the corner of Third and Locust Streets and will direct buses to parking areas with hooded meters near the Civic Center. Groups traveling in personal vehicles are responsible for locating their own parking in ramps or metered (non-hooded) locations downtown.
Buses will remain parked for the duration of the show. At the conclusion of the performance, bus drivers must be available to move their bus if necessary, even if students are staying at the Civic Center for post-performance activities (lunches, tours, etc).
Buses are not generally permitted to drop off or pick up students near the Civic Center. If a bus must return to school during the performance, prior arrangements must be made with the Civic Center Education staff.
Note: Buses or marked school vehicles carrying limited mobility individuals are welcome to drop off passengers near the Civic Center, as directed by the police department.
Arrival at the Civic Center
When arriving at the Civic Center, please have an adult lead your group for identification and check-in purposes. You may enter the building though the East or West lobbies; a Civic Center staff member may be stationed outside the building to direct you.
Civic Center staff will usher groups into the building as quickly as possible. Once inside, you will be directed to the check-in area.
Seating
Seating in the theater is general admission. Ushers will direct groups to their seats; various seating factors including group size, grade levels, arrival time, and special needs seating requests may determine a group’s specific location in the hall.
The Civic Center requests that an adult lead the group into the theater and other adults position themselves throughout the group; this arrangement is requested for supervision purposes, especially in the event that a group must be seated in multiple rows. Please allow ushers to seat your entire group before rearranging seat locations and taking groups to the restroom.
In order to seat groups as efficiently as possible, all adults should be seated at the same time as students and refrain from standing in the aisles during the seating process. This ensures that a seat is properly saved for each adult. Once your group is seated, you may then rearrange seat locations.
In the theater
In case of a medical emergency, please notify the nearest usher. A paramedic is on duty for all Main Hall performances.
Adults are asked to handle any disruptive behavior in their groups. If the behavior persists, an usher may request your group to exit the theater.
Following the performance groups may exit the theater and proceed to their bus(es).
If an item is lost at the Civic Center, please see an usher or contact the Education department after the performance at 515.246.2355. |